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Gobal Address List on Exchange

I created a new account on exchange server and deleted an existing account. but I dont see the newly created user on Global Address List. At the same time, the deleted user is still exists on the GAL. How do I update the info on GAL?
Thanks
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moeshakir
Asked:
moeshakir
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1 Solution
 
ATIGCommented:
My first question is are you working in cache mode on your client?
The GAL could take about 20 minutes to update since Exchange does store information in cache.
What client are you using to check this? OWA,Outlook ?
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aissimCommented:
If you're using outlook cached mode, the clients are using the offline address list by default - you'll have to double check but I think by default this list only updates once per day.

In system manager, under recipients, go to the Offline Address Lists container - in the resultant window to the right....right-click your default offline address list. On the general tab, at the bottom, you'll see the update interval - I recommend setting a custom schedule that updates more frequently than once per day.
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moeshakirAuthor Commented:
How can I enable cache mode? can you please give me the steps?
Thanks
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moeshakirAuthor Commented:
It is in Cached Mode...Its more than 24 hrs now, but still not updated..I cant figure it out!!
Any more suggestions guys?
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aissimCommented:
And if you goto (in Outlook) -> Tools | Send/Receive | Download Address Book... still no results?
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moeshakirAuthor Commented:
Hey aissim!  It worked.
Thanks  alot.
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aissimCommented:
Good deal!! You should be able to reconfigure the Send/Receive settings to grab the offline address book more frequently.....but when it doubt just do it manually =)
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