<div>
There have been a lot of questions posted about this in various forums, but no helpful answers.<br />
<br />
This error occurred with XP after an upgrade when the msi was pointing to an incorrect location.<br />
A similar situation is referred to here regarding errors 1606 and 1316:<br />
<a href="http://www.thehelper.net/forums/archive/index.php/t-9612.html" rel="ugc">http://www.thehelper.net/forums/archive/index.php/t-9612.html</a><br />
<br />
You may need to uninstall Norton and reinstall it. Norton is notoriously difficult to uninstall successfully. They provide a cleanup tool here to use after the uninstall.:<br />
<a href="http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid" rel="ugc nofollow">http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid</a>
</div>


There have been a lot of questions posted about this in various forums, but no helpful answers.

This error occurred with XP after an upgrade when the msi was pointing to an incorrect location.
A similar situation is referred to here regarding errors 1606 and 1316:
http://www.thehelper.net/forums/archive/index.php/t-9612.html [http://www.thehelper.net/forums/archive/index.php/t-9612.html]

You may need to uninstall Norton and reinstall it. Norton is notoriously difficult to uninstall successfully. They provide a cleanup tool here to use after the uninstall.:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid [http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2005092709200113&nsf=sharedtech.nsf&view=docid]

<div>
<div class="content wysiwyg-content">
All of a sudden my norton says auto protect off and when i go to tun it on it says error i also get and error that says Error: &quot;Auto-Protect experienced an unexpected error. 0x000003E8&quot; (3035,1)<br />
well i follow the prompts and it takes me to Symantec website to download a fix tool. &nbsp;I save it then run it and then i get an error that says Error 1316. A network error occurred while attempting to read from the file c:\documents and settings \ something.msi so i cannot fix my original problem.<br />
<br />
any ideas?
</div>
</div>


All of a sudden my norton says auto protect off and when i go to tun it on it says error i also get and error that says Error: "Auto-Protect experienced an unexpected error. 0x000003E8" (3035,1)
well i follow the prompts and it takes me to Symantec website to download a fix tool.  I save it then run it and then i get an error that says Error 1316. A network error occurred while attempting to read from the file c:\documents and settings \ something.msi so i cannot fix my original problem.

any ideas?

error 1316 trying to install symantec fix tool

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.