Exchange mail delivered to the wrong users

Posted on 2007-08-07
Last Modified: 2013-11-05
Exchange is setup to collect mail from a global mailbox and deliver to the users. The problem is that mail address to Allen Pike ( and cc: Colin Rud ( is ending up in Allen Pike ( and Colin Mug ( mailbox. My domian is and not, how can i stop this ?
Question by:Rudy101
    LVL 4

    Expert Comment

    Is also part of your internet domain?
    LVL 4

    Expert Comment

    does the global smtp server sort your emails?

    is it just a temporary holding server storing the emails in SMTP default format? (ASCII?)
    LVL 74

    Accepted Solution

    The best way to stop this is to stop using the POP3 Connector and configure Exchange as an SMTP server so that it can work as it was designed to operate.

    The POP3 connector is really only included as a temporary tool to assist you in transitioning to SMTP email anyhow.  The way that it works with a global mailbox is that it parses off the names before the "@" and rewrites the headers... so in your example, Colin is going to get the other guy's cc'd messages unless you change Colin's email address to comething like  But, if you're going to make any change, as I've already stated... just change over to SMTP email and you won't have to worry about Colin's email... not to mention that Colin or Allen won't have to hold up their work while waiting the 15 minutes for that important customer email to arrive!

    For info on how to switch to SMTP email, please see

    I do see that you've listed your Time Zone as Western Africa, so please forgive me if my answer sounds easy as long as there is a "good" Internet connection... but SMTP email can even work with a dial-up Internet account and will still be better than POP3!


    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Email statistics and Mailbox database quotas You might have an interest in attaining information such as mailbox details, mailbox statistics and mailbox database details from Exchange server. At that point, knowing how to retrieve this information …
    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
    The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    18 Experts available now in Live!

    Get 1:1 Help Now