No boot laptop

Posted on 2007-08-07
Last Modified: 2013-11-17
I have a DELL model TS30G laptop with Windows 2000 Professional on it. I need to reset the password because it was forgotten. I can't seem to boot off the CD drive to reset the password. When I press F2 to go to setup, there are no selections to edit manually, just a screen with some Bios info on it. How can i get this machine to boot by CD rom drive?
Question by:jlefave
    LVL 31

    Accepted Solution

    You need to reset the password to be able to get into BIOS setup to change the boot order. If this is a fairly recent model, you'll probably have to contact Dell and get their help. At least if a CMOS battery removal won't do the trick, which I doubt.

    Or, did you mean the windows password? There are tools for that (Ultimate Boot CD). However, if you can't change anything in BIOS setup, you may have a password problem there as well.
    LVL 87

    Expert Comment

    If this is the windows password you want to reset, then try pressing f12 at bootup. Most Dells have the boot media menu accessible through f12.
    LVL 15

    Expert Comment

    If you have a floppy try...

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Security Threats Are You Missing?

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now