Creating Backup-to-disc folder. Access denied with Backup Exec 10.

Posted on 2007-08-07
Last Modified: 2013-12-01
When I try and create a new Backup-to-Disc folder on a NAS from a server using Backup Exec 10, I get this message: "Unable to create Backup Folder. Access is Denied."  However, when I try and create it from a 2nd server with Backup Exec 11d, it works fine.

Permissions on the Shared folder are OK otherwise the 2nd server wouldn't be able to create the b-2-disk folder, so I am puzzled as to why there is  problem with the first server/Backup exec 10.
Question by:dannewton
    LVL 28

    Accepted Solution

    Are you using the same account to start Backup Exec services on both servers (10 & 11)?
    Generally if you get an access denied message when creating a B2D folder, you have started the Backup Exec services with an account that has no rights to create folders on the NAS device.

    Author Comment

    honmapog - this looks like it worked - although I changed the Logon account on all the related BE services (Job Engine etc) as well as the BE Service itself. Also had to re-start these services a couple of times, but got there in the end.

    Expert Comment

    Man do I love this freakin site!  I've been wrestling around with this issue for the past few days w/ our new NAS. Thanks!

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