Outlook 2007 disabling internet browsing when opened.
Posted on 2007-08-07
I have a remote user with the following issue:
When opening Outlook 2007 internet browsing with Internet Explorer does not work. (receives typical MS cannot access page, your internet connection may be off ... etc....)
When opening Outlook asks for the username and password and then goes to DISCONNECTED.
Before opening Outlook internet browsing is okay. After opening Outlook, internet connectivity is non existant.
When browsing is not available, PINGing websites (cnet.com) is available without error.
No other user is experiencing this issue to my knowledge.
Win 2k3 Server running Exchange Server 2003 Enterprise Edition SP2
Outlook 2007 client running cached with RPC over HTTP.
User is on a Verizon DSL line direct into his Lenovo T60 notebook LAN port.
Client computer does not have WIndows Firewall on.
Client is running Symantec Antivirus Corporate