blackberry enterprise software.. handheld configuration tool...

Posted on 2007-08-07
Medium Priority
Last Modified: 2008-01-09
Blackberry Enterprise Software 4.1.4

We just upgraded to 4.1.4 and now we are not able to locate the handheld configuration tool ... also the user administration service not found... we cannot add new user... we installed it twice because maybe it missed it or something but same status...

please advise...
Question by:vroldaojr
  • 2
LVL 63

Expert Comment

ID: 19649110
It is all combines in the User view.

Right click on a user for options.
Also I would read the 4.1 Admin manual.

Is this an upgrade from 4.0 ?

I hope this helps !

Author Comment

ID: 19649120
This is an upgrade
LVL 63

Expert Comment

ID: 19649255
Things have changed ( improved in 4.1 - read the 4.1 Admin manual from the BB site. )


Accepted Solution

BlackBerryLinks_com earned 200 total points
ID: 19656945
All is integrated now in the BlackBerry Manager. For example if you click first on your server on the left and you see the users. You can dubble click on an user and see all the properties. Including the device information (assets) you know from the Handheld Configuration tool. Also you can right click on an user and you see all kind of options. In the user view you have also in the lower frame of the screen, Add User.

Bob Hillesum

Featured Post

NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question