• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1083
  • Last Modified:

blackberry enterprise software.. handheld configuration tool...

Blackberry Enterprise Software 4.1.4

We just upgraded to 4.1.4 and now we are not able to locate the handheld configuration tool ... also the user administration service not found... we cannot add new user... we installed it twice because maybe it missed it or something but same status...

please advise...
  • 2
1 Solution
It is all combines in the User view.

Right click on a user for options.
Also I would read the 4.1 Admin manual.

Is this an upgrade from 4.0 ?

I hope this helps !
vroldaojrAuthor Commented:
This is an upgrade
Things have changed ( improved in 4.1 - read the 4.1 Admin manual from the BB site. )

All is integrated now in the BlackBerry Manager. For example if you click first on your server on the left and you see the users. You can dubble click on an user and see all the properties. Including the device information (assets) you know from the Handheld Configuration tool. Also you can right click on an user and you see all kind of options. In the user view you have also in the lower frame of the screen, Add User.

Bob Hillesum
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now