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OWA Issues and Public Folders

I have a front end OWA server runninng Exhange Enterprise 2003 SP2 sitting in my DMZ. I have verified my users have access to the public folders and they can view them within outlook on campus. When they try to access them from home via OWA, they recieve the error - "They are not authorized to view this site"

When I login through OWA and try to view them, as a sys admin, I get "The website declined to show this webpage"

Where should I begin troubleshooting this isue?
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dsheltzel
Asked:
dsheltzel
1 Solution
 
SembeeCommented:
Why is the OWA server in the DMZ? That is not the place for it.
Has it ever worked? If not then the first thing I would suggest is that the OWA server is placed where it belongs, inside your firewall.

Simon.
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SembeeCommented:
That second error isn't an Exchange or IIS error either. Presuming that you are using IE with show friendly HTTP error messages disabled, I would suspect something is blocking the pages.

Simon.
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The_KirschiCommented:
Maybe something is wrong with the default permissions. This may help:

http://www.msexchange.org/tutorials/Resetting-OWA-Folder-IIS-security-permissions-Exchange-2003.html

Daniel
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dsheltzelAuthor Commented:
Its always worked for email. It will be moved out soon. If somnething was blocking it within IE - I would think maybe one or two people would get the error - but it is global, which leads me to think its a server error.
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tigermattCommented:
You're right there in thinking it's at the server level, I somewhat doubt it could be a client issue for the reasons you state.

Could be the exchange virtual directories configuration has changed for some reason - have a look at the link in the above post and try resetting the permissions.

When did it start happening? Was it after applying a service pack or other update/hotfix?
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dsheltzelAuthor Commented:
Ok, some more clarification after testing

The users can see the public folders and navigate them. If they have a regular posting in the public folders, they can double click and open it. However, if someone has posted a pdf or a .doc file in the folders, when the user tries to open it up within OWA, it says You are not authorized to view this page. So it isnt allowing the user to open docs through OWA. How do I change this?
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SembeeCommented:
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dsheltzelAuthor Commented:
You rock Simon, thanks. This worked!
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mmenteleCommented:
This fixed my issue as well I employed the DWORD value of 3 as I have one server as opposed to a front end back end setup.
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