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IE7 can not access Mapquest

Posted on 2007-08-07
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Last Modified: 2013-12-08
I have a computer that is exhibiting odd behavior.  A few days ago I started to have a problem with IE7 getting to the Mapquest (www.mapquest.com)  It act as though it is trying to get there but it never makes it.  Other web sites are accessible without a problem. I have replaced Norton Anti-virus with Bit Defender V10 although the problem appeared before the change.  One thing I noticed since installing Bit Defender is the Hosts file has 2 new lines.
10.1.1.10   pdc
10.1.1.11   bdc
I am assuming that is a normal part of Bit Defender
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Question by:persegal
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war1 earned 1000 total points
ID: 19649975
Greetings persegal !

That site has Flash.  Your Flash Player may not be working correctly. Uninstall the old Flash player
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 - 23k

Install the latest Flash plugin for your operating system
http://www.adobe.com/shockwave/download/triggerpages_mmcom/flash.html

1. If no joy, clear your DNS cache.  Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.

2. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.

3. If no joy, check if your PC is blocking the site.  Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.

HOSTS file is located in
Windows XP      =      C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K     =     C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME     =     C:\WINDOWS

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

4. If you are using Internet Explorer, check if the site is restricted or blocked.  Go to Tools > Internet Options > Security. Hightlight Restricted Sites and see if the blocked site is located there.

Also under Content tab > Content Advisor, check if the site is restricted there. Remove it.

Also, under Security tab, add the website to your trusted zone.

5. Check if antispyware, antivirus, or firewall is blocking the website.

6. Uninstall and reinstall the Network Interface card.

Best wishes, war1
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by:war1
ID: 19675929
persegal,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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