Missing the toolbar with the Red X, Green Checkmark, fx button and field editor in Excel

A remote users swears that he no longer has the editing field in his Excel spreadsheets.  I am not sure what to call the little bar or field next to the red X, green check mark, and the fx button.  But, he says the red x, green check mark, fx button and cell indicator line, along with the field editor box is all missing.  I have no remote access to his computer, but I figured if I could figure out how to remove mine, I could then tell him how to get it back.  I can't figure out how to remove that line.  It is like it's some sort of toolbar, but the toolbar menu doesn't list it.  I think that it is a permanent fixture in Excel, but this user swears it's missing.  I can't seem to do a search on the google or the Excel help, because I don't know what what to even call that tool bar thing.

Any ideas?  By the way, this is Excel 2003.