Groupwise, frmcache.dat, The form required to view this message cannot be displayed.
Posted on 2007-08-07
When trying to email a document out of word, am getting this error:
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To be more precise, I am using a program called AIM, which launches Word. There is an AIM Toolbar that has an email button. I know this is not an issue with AIM, so pretend you didn't read the last few sentences. When I push the email button, it accesses mapi32.dll in the system32 directory. At first I was using the wrong dll version. I have the right version in there now.
From all of my research, I strongly believe this problem is related to frmcache.dat. I have tried deleting it and running mlset32.exe. But this program does not recreate this .dat file. I have tried copying over the .dat file from a different computer. This doesn't work either.
If I try deleting frmcache.dat and emailing a doc, I get a different error message, indicating that it can't find the frmcache.dat file. So it must be related to this file somehow. How can I regenerate this file if mlset32.exe doesn't work? I have also tried a Detect and Repair, but that didn't regenerate this file. I have tried reinstalling Outlook as well.
We are using Groupwise 7.0.1. Please help me!