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Outlook 2007 disconnected

Hi

i have remote users who connect in using office 2000 / 2003 with no problems. i have recently installed a new laptop for a remote user who is using outlook 2007. she can connec in fine and get authenticated and ping exchange by IP and name but when she opens outlook, it just says disconnected. any ideas how to sort this????
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mikeleahy
Asked:
mikeleahy
1 Solution
 
tigermattCommented:
Assuming you've got Exchange 2003 then Outlook is probably running in cached mode. It may be it's set to Work Offline, try going to File and see if "Work Offline" is checked. Alternatively click the Disconnected in the lower-right corner of the window and uncheck Work Offline.
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mikeleahyAuthor Commented:
yeah i did all that. it then says trying to connect to ms exchange and then just displays disconnected
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tigermattCommented:
Does this question asked a few years ago here on EE help at all? It's for Outlook 2003 but the issue sounds the same so it's likely the fix might be the same or very similar. http:Q_20874585.html
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mikeleahyAuthor Commented:
read that. dont know really cos my problems is only after dialing in. it works fine on the LAN. but when clients connect in remotely they cant get connected
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mikeleahyAuthor Commented:
added entry to hosts and lmhosts and it fixed this. thought those days were gone
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gsolteszCommented:
I had the same problem: XP SP2 with Outlook 2007 and Exchange 2003 (SBS) every morning boots up first time as "disconnected". Restarting of the XP workstation normally helped. Until I've read this about hosts and done exectly that. Added the exchange server to the hosts file on the XP workstation and Outlook 2007 connected instantly without having to restart. Good tip, well done!
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rotanasupportCommented:
I have a problem with my outlook web access after i changed the internet service to other provider.
i can access from inside the LAN but i cannot access from outside world.i am using MS Exchange 2007.pls help me to getting out this issue

regards
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