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vmamedov

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Personal folder on network drive keeps disconnecting every couple of weeks

Each user has a computer and a couple network drives on it. One of the network drives is their own personal store. We advise them to keep their PST files with their saved mail on there so the main mailbox doesnt take up room on the exchange server. In outlook each person has their main mailbox and a saved mail folder, which links to their network drive. One users PST file keeps unlinking from outlook and has to be manually added every 2 or 3 weeks. This has been going on for months now.
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mass2612
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vmamedov

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Hi mass2612,

This particular PST file is around 1.1GB is size. I am not sure if there are others that big on the network, but there are about 150 users which are doing the same thing and not having this problem. I see that the microsoft.com article suggests not using PST and using OST files. Based on what I read they look very similar except data is NOT being sent constanly but only when updates exist...did I understand that correctly?

Do you think splitting up the PST file will help?
One more thing the 2nd link that you provided returns "Not Found: Forum Not Found  
The forum you requested does not exist.  " Even after I fully registered.
Not sure what's wrong with the link but here's another. If this is just happening to one user with the same PST file it may be that there is an issue with the pst file in question and you might need to create a new one. PST files normally start causing issues when they reach around 2GB but 1.1 is pretty big in itself. How's the network connection to this client? Does the same problem follow the PST file if you setup this user on another workstation? (if that's a possible).

http://msexchangeteam.com/archive/2007/04/03/437467.aspx
The network connection is fine. They are not having any issues with anything else. I have not tried to setup this user on another workstation but he does use a different computer then most of the others. I am going to try to split up the PST file into 500 mb chunks and create those in new PST files.
The new link works but to actually read the article it still points to the technet page which doesnt work. Dont worry about that.

Since having PST files over the network is not a good idea, what do you recommend for archiving emails since we do inforce a limit of a users mailbox?
Technically if you are enforcing limits on e-mails then there's your answer if you are not providing a more robust archive solution then old e-mails should not be maintained. In the real world however this is impractical. There's no real solution to this without having a very strict policy and investing in some kind of archive solution.

The company I work for are a huge multi-national but we still use PST files and have them like you stored on mapped network drives under the user home drive. We are only now beginning to move to a email archive solution using NetApps. About time too. I know of one user that has approx 30GB worth of PST's - ridiculous!
Ok. Thanks for all your help.