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I cannot install any executables or MSI's

Posted on 2007-08-08
Medium Priority
Last Modified: 2013-11-05
Hi all,
On a WIndows Server 2003 R2 Standard with AD & TS, whenever I try to run an .exe I get a dialog box " Extraction Failed: Cannot Find Window Class" Also in Administrative Tools: Components, there is no entry in the "computers" folder.
Microsoft was working on it for 4.5 hours last night & got nowhere. This is a critical server!
Question by:compworksct
LVL 51

Expert Comment

ID: 19653402
You paid them to fix this, keep at them until they do.

Your support continues for the same issue until it's resolved - you have to keep at them and get it escalated.

It looks to me to be DCOM.  


Expert Comment

ID: 19653471
also disable all anti virus scanners.. we updated mcaffee and suddenly we had this kind of .......

but get your money worth on M$ !!!!
LVL 51

Expert Comment

ID: 19653580
You could try this before you call them up again.

From a CMD prompt run:

msiexec /resgserver

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Author Comment

ID: 19653783
Thanks for the replies. However, the msiexec /regserver did not work. As stated before, this server does not show up in components/computers

Author Comment

ID: 19658951
Well let me tell you this, 13 hours wasted by microsoft. All it took was a good old fashion repair.    Thanks But for the thoughts

Accepted Solution

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ID: 19729530
Closed, 250 points refunded.
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