Adobe Photoshop 7 will not save files to a mapped network drive
Posted on 2007-08-08
My users have reported a problem with saving files from AdobePhotoshop 7 to a mapped network drive. When they try to save the file they received an error saying it cannot be saved because the disk is full, but the disk is not full. They are able to save to the local hard drive on the PC and can also save to a flash drive but cannot save to the network drive. It does not appear to be a premissions issue becasue htey are able to save from any other application to the mapped drive, they just can save from Photoshop 7. We have reproduced the problem for three different users on three different PCs. The only way the users are able to save to the mapped drive is if you make them a local admin. This does not make sense: why would they need to be a local admin on a PC in order to save to a mapped drive which they access using domain credentials?
I have read of two possible solutions: one says you can't save because the swap disk is full. That is not the case in our situation becasue you CAN save to the local HD, so it must not be full. You just can't save to the mapped drive. The other article suggested that Photoshop 7 cannot recognize very large hard drives. However, as I mentioned before, if you add the user's domain account to the local admin group on the PC, you can save to the network drive, so the size of the drive is apparently not the problem. Does anyone know a way around this issue? Any help would be greatly appreciated.