Delegates permission settings in outlook 2003 are not saving

Posted on 2007-08-08
Last Modified: 2008-02-04
I'm getting the following error message with Outlook 2003 and Exchange Server
2003. Does anyone know how to repair this? This occurs everytime I try to set
Delegates for a user, or any user for that matter. I get to the point where
I have assigned a user the permissions and when I click OK, I get the following

Microsoft Office Outlook

The Delegates settings were not saved correctly. Unable to activate
send-on-behalf-of list. You do not have sufficient permission to perform this
operation on this object.

I've been scouring the Exchange to see what permissions were wrong. All seemed fine.

Users and Exchange are in the same
domain. I am trying to do this from the users machine with standard
Permissions. This user is a member of the Domain Users Group.

Thanks for your help.
Question by:Marklwuk
    LVL 35

    Expert Comment

    you might want to check
    LVL 6

    Accepted Solution

    also look at this;en-us;913696

    towards the bottom of the article you may find your answer.
    LVL 35

    Expert Comment

    any updates?

    Author Comment

    Yeah, seemed to be some issue with SP2, so I revert back to SP1 and that work to a treat.

    Expert Comment

    A user cannot set another user as a delegate in Outlook
    To work around this issue, add Write Personal Information permission to the SELF account on the user who is trying to add the delegate. To do this, follow these steps: 1. Open Active Directory Users and Computers, and then click Advanced Features if it is not already selected on the View menu.
    2. Expand Your_Server, and then locate the users Organizational Unit (OU).  
    3. In the right pane, right-click the user who is experiencing the delegate issue, and then click Properties.
    4. Click the Security tab, locate the SELF account, and then click Write Personal Information .
    5. Make sure the Write permissions check box is selected, and then click OK.

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