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HWIC port in CISCO 1841

I have a new Cisco 1841 router which has two fast Ethernet ports. Below are the details of its IOS.
Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory.
Processor board ID FTX1119W2T8
2 FastEthernet interfaces
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31360K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102

Now the problem is it was supplied with an extra HWIC One routed port (Ethernet). But when I inserted it in slot one of the 1841, it is not recognized. In the SDM it says unsupported device and in the CLI mode I get the following errors.

"Smart Init is enabled                    
smart init is sizing iomem                          
  ID            MEMORY_REQ         TYPE                                      
                0X003AA110 public buffer pools                                              
                0X00211000 public particle pools                                                
0X053A          0X00000000 UNKNOWN Card in slot 1"

Can any one help me to solve it.
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Zacharia Kurian
Asked:
Zacharia Kurian
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1 Solution
 
trinak96Commented:
hi,
post a "sh ver" from the cli prompt, you havent detailed the IOS version, your looking for a filename ending in ".bin"
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mikecrCommented:
What is the model of the HWIC? Does it have an SFP port in it?
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Zacharia KurianAuthor Commented:
hi trinak96,

I am sorry. I forgot to add that. Infact I am not in the office now. But I did made a backup of the IOS the moment I got the router and i do remember the name of the file. it is :C1841-ipbase-mz-124-ic.bin (this is what got into my tftp). The version of the IOS I think 12.4(11) fc. I can post you the whole details tomorrow. But if  you could just tell me the normal cause and steps to add a HWIC please do so. I bought this 1841 after cosulting with an official partner of CISCO over the phone and he promised me that the IOS version of the new 1841 should support  HWIC router ethernet port.

Thanks in advance
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mikecrCommented:
I'm pretty sure that you need the T version of IOS for it to work or the Plus version.
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Zacharia KurianAuthor Commented:
Hi all,

Here are the details of the IOS

Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 12.4(1c), RELEASE SO
FTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Tue 25-Oct-05 17:10 by evmiller

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

4FILMSHQ uptime is 0 minutes
System returned to ROM by power-on
System image file is "flash:c1841-ipbase-mz.124-1c.bin"

Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory.
Processor board ID FTX1119W2T8
2 FastEthernet interfaces
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31360K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
The Model of the HWIC- HWIC -1FC (routed port)
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trinak96Commented:
This cisco link details the hwic-1fe card : http://www.cisco.com/en/US/products/ps5854/products_data_sheet0900aecd80581fe6.html

Quote : "Note: For the HWIC-1FE and HWIC-2FE the minimum level is Cisco IOS 12.4(11) XJ."
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