Gibberish in received email, Outlook2002

"Sue" can send email (and it looks ok on arrival).  When "Joe" sends an email to Sue, it's gibberish.  I've doctored and pasted what it looks like.  Sue is defaulted to RTF, HTML for internet mail.  She generally uses Firefox for browser, Outlook2002, Exchange2003, SBS2003.  Only received mail from Joe looks like this, other received mail looks ok.  How come?

X-Mailer: Groupwise 6.5
Message-ID: <20070731T103147Z_D8F600060000@JoeBiz.org>
From: "Joe" <Joe@JoeBiz.org>
Subject: Re: Work-Related Injuries Policy
To: "Sue" <sue@SueBiz.com>
Content-Type: multipart/alternative; boundary="____HIPEJIPZYHLWPYVQXBCJ____"
Return-Path: Joe@JoeBiz.org
X-OriginalArrivalTime: 31 Jul 2007 14:31:15.0173 (UTC) FILETIME=[7347A150:01C7D37F]


--____HIPEJIPZYHLWPYVQXBCJ____
Content-Type: text/plain; charset=utf-8
Content-Language:
Content-Transfer-Encoding: base64

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dGVkaW5qdXJpZXMuZG9jPj4g

--____HIPEJIPZYHLWPYVQXBCJ____
Content-Type: multipart/related; boundary="____HBRYNXIGKPCSNRSXZWGU____"


--____HBRYNXIGKPCSNRSXZWGU____
Content-Type: text/html; charset=utf-8
Content-Language:
Content-Transfer-Encoding: base64

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--____HBRYNXIGKPCSNRSXZWGU____--

--____HIPEJIPZYHLWPYVQXBCJ____--
SydDAsked:
Who is Participating?
 
Vee_ModCommented:
Closed, 125 points refunded.
Vee_Mod
Community Support Moderator
0
 
ridCommented:
What do you know about this "Joe" character? What is in his mail? What format is used for text (what's his mail editor - word?)? Can Sue receive mail from the same outfit that Joe is in without problems, or is it his pals as well?
/RID
0
 
SydDAuthor Commented:
Thanks for the comments.  Turned out the Watchguard firewall was set to the wrong line length.  
The problem has left the building!  No encores, please.
For the record, they were using Groupware and base64 encoding.
I guess I solved it, so now to figure out what to do - don't usually solve my own problems after punting to experts-exchange.  
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
SydDAuthor Commented:
I made the points 0, my universal score.
0
 
SydDAuthor Commented:
Hmm, not sure how to leave gracefully.
0
 
ridCommented:
It's quite OK! You should ask for a refund of your points since you solved it yourself.
Cheers
/RID
0
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