Undeliverable notice that domain isn't in my list of allowed rcpthosts (#5.7.1)>
Posted on 2007-08-08
Does anyone come accross this kind of error message. Following is the Undeliverable notice receives from system administrator
Your message did not reach some or all of the intended recipients.
Sent: 8/8/2007 12:50 PM
The following recipient(s) could not be reached:
'Anthony Cashman' on 8/8/2007 12:50 PM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.atlantisholding.com #5.5.0 smtp;553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)>
Presend Scenario: We have an exchange server with smtp connector. The email address of user is email@example.com and when a user from atlantisholding.com (eg: firstname.lastname@example.org) sends an email to email@example.com) it get bounce back with above error message.
Note: the receipent email address (Anthony Cashman) does not reside on exchange from where we are sending and we have few users of this kind who got atlantisholding.com email id's but without exchange mailbox. they are all mobile and using pop3 account to pull their emails.
To get this mail delivered to the receipent i configured an ipadress in squre brackets in "forward all mail with unresolved ipaddress to host:" found in "messages" tab of Default SMTP Virtual Properties.
I notice that some times it get delivered for few users and some times get the above error message.
Any help to resolve above issues is really appreciated!