tekenq1
asked on
Can't seem to install SAS/SATA controller correctly in windows 2003 server.
I have a new HP proliant 140 G3 and I am installing windows 2003 server. I have created the raid array with 2 disks mirrored and when starting the setup I press f6 to specifiy the sas/sata controller. I then install the driver when asked to using a usb floppy drive and it sees the sriver and installs correctly. I then am asked to agree to the license agreement and create a partition. I create the partition and then I hit the problem. It asks me again for the floppy disk with the manufacturers driver for the sas/sata controller but even though the floppy is still attached it appears not to see it and my only two options are to press enter or f3. I press enter but nothing happens so my only option is f3 which starts the whole process over again and quits the install. I remember this happening on the last server I set up but can't remember the solution. Please could somebody point me in the right direction. Thank you.
ASKER
It's a sony usb floppy drive and it all seems fine in the bios. don't have any other floppys but I know this is the one I last used for previous servers.
Have you tried using the HP server setup disk that comes with the server to run the install? Another option if it's just a matter of not being able to access the floppy drive is to create a custom install CD with the drivers already streamed into the installation files. I've run into problems in many instances because many servers no longer come with floppy drives, and this is the only way to install custom drivers in that case. I use an application called nLite to create the CDs. It's freeware, but I've found nLite to be reliable and very easy to use to configure the custom CD.
http://www.nliteos.com/index.html
http://www.nliteos.com/index.html
That problem sounds like something someone should have run across. Hopefully someone else will have some ideas. Have you tried a new floppy disk? I'm sure you would have noticed if this was the case, but sometimes driver files get corrupted on floppies and it may be that the drive is being seen but the files on the disk that it needs can't be read... Longshot.
ASKER
No set up disks with this bad boy only HP documentation and drivers. I bought the microsoft media seperately. Won't be building any custom cd's as I'm sure there is a simple solution.
ASKER
yeah I've tried various floppies but still no joy. also downloaded the drivers a few times to be sure.
There is no way to load the drivers from a usb stick.
Use a genuine HP usb floppy or slipstream the drivers: http://unattended.msfn.org/unattended.xp/view/web/36/
Use a genuine HP usb floppy or slipstream the drivers: http://unattended.msfn.org/unattended.xp/view/web/36/
ASKER
I am using a usb floppy and have used 2 different ones, the same ones I used last year to do 2 other hp servers
Non HP usb floppies seem to 'disappear' the second time the install asks for the drivers.
I don't know why.
I don't know why.
ASKER
nightmare thanks for your input but that isn't the solution. I have never posessed an HP floppy in my life only the 2 I have here
Slipstream it is then ...
ASKER
no that is a workaround not a solution. I want to know why it asks for the drivers a 2nd time but why the press enter when ready is greyed out so the only option is f3 to quit. I'm sure it is something simple.
The reason the "press Enter when ready" option is greyed out is that the install routine at that point is not detecting a floppy drive. The Windows install routine will ONLY load 3rd party drivers from a floppy disk. If you think that is a bug and should be fixed, you are welcome to contact Microsoft and tell them so. I agree with you on that, but I don't hold out much hope for having it changed by complaining to Microsoft. Therefore, the only solution is a workaround, which is what we are giving you.
Ok I think I might have found the solution for you:
http://www.intel.com/support/motherboards/server/sb/CS-022025.htm
http://www.intel.com/support/motherboards/server/sb/CS-022025.htm
ASKER
which is?
ASKER
nightmare I think you are right with that link but only one problem. in the bios in advanced there is no floppy option to configure. I thought you had it there for a minute. I think it is along those lines though
I don't have a DL140 that I can reboot to check.
Look at 'USB control' in advanced settings.
If there is no emulation option then you can't use this floppy drive.
Look at 'USB control' in advanced settings.
If there is no emulation option then you can't use this floppy drive.
ASKER
in usb control I have this.....
usb - device 29, all functions enabled
usb - device 29, f1, f2 and f3 enabled
usb - device 29, f2 and f3 enabled
usb - device 29, f3 only disabled
usb - device 29, function 7 enabled
usb - device 29, all functions enabled
usb - device 29, f1, f2 and f3 enabled
usb - device 29, f2 and f3 enabled
usb - device 29, f3 only disabled
usb - device 29, function 7 enabled
ASKER
in advanced there is 8042 emulation support enabled
ASKER
now with a usb key in it won't get past the hp invent splash page. grrr
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ASKER
I can't label the floppy "TxtSetup USB Driver Disk" like it asks me
I don't think it matters.
Just put a generic label.
Just put a generic label.
ASKER
It was an unrecognised floppy drive. Thank you nightmare
So basically, the Server setup isn't keeping the floppy drive drivers loaded after it loads the SATA/SAS drivers. Maybe a setting in your bios you can modify to make the USB floppy drive more "generic". Is this a special kind of USB floppy driver that requries a special driver? I wouldn't think so, but it could be that a different USB floppy drive would work.
Being that this is an HP Proliant, I don't recall, but I don't think there is a floppy controller on the motherboard you can plug into and put a standard floppy drive on the thing is there?