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Bios issue?

I have a dell optiplex gx 260, it has a cd-rom, p4, and 2gb of ram. About a month ago the user plugged his heater into the power outlet used by the machine, resulting in blowing a fuse. The machine was turned off as a result. Upon booting up the cd-rom is no longer seen by the computer, in the bios it is listed as unspeified device or unknown. Well yesterday the hd crashed, can this be the result of a bad bios, if so any place to give detailed instructions on flashing the bios? If there are any other ideas that would be a wonderful help as well.

Thank you
1 Solution
Will SzymkowskiSenior Solution ArchitectCommented:
Here is an artical that will guide you through Flashing your BIOS.

Here is the link to the optiplex GX260 most recent BIOS upgrade.

Another thing you might want to try is, see if another CD ROM drive will work in the computer.
I would suspect it is NOT a BIOS issue, more likely  the IDE controller is going bad due to the power outage.

I would check another CDROM drive, and run the HD vendor tests on the Drive.

It is possible that both were damaged during the outage, and simply need to be replaced.

I hope this helps !
Going from the angle where your HD crashed...what indication do you have that the HD is bad?  Every time I have seen a BIOS fail, you just wouldn't lose a device, it would appear to much more severe.  It is possible that you may need to reset the configuration (reset the CMOS) and the MB may again recognize the devices ( try this http://home.comcast.net/~soundguy1/cmos.html ).  If that didn't work, then It would seem to me that both of your devices are PATA and are both hooked up via IDE (primary and secondary).  Jason, I think you blew the IDE controller and not the devices (though still possible and should be checked in a separate machine).  If you check the devices in another machine and they look good, then you CAN purchase a separate IDE PCI controller ( http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&Description=IDE%20controller&bop=And&Order=RATING ) if you like, but every time I have had a board that did this, it wasn't long till I finally just fails and I end up just replacing the MB.  I hope resetting the CMOS fixes your problem.  Write back and let us know if either suggestion works for you.  Take care.
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SysExpert, I didn't see your post before I wrote my post but I'm glad to see we are on the same page :)
Not a problem.

here the diags, pick the one needed :
http://www.hitachigst.com/hdd/support/download.htm                  Drive Fitness Test
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diagnostic Fujitsu
http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm            Samsung
http://support.wdc.com/download/#diagutils                        Western Digital
http://www.hgst.com/hdd/support/download.htm#DFT                  IBM & Hitachi             http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Downloads&vgnextoid=51e092db8a13d010VgnVCM100000dd04090aRCRD  Seagate & Maxtor

alternatively, you can run some tests :
http://www.pc-doctor.com/                                    PC doctor
http://www.passmark.com/download/index.htm                        Burnin test
www.tufftest.com/tt01-lite.htm                        free      TuffTest lite

as said, i never heard of a bios causing such weird things, but a failed hardware, like ide controller can cause it.
you can also test by connecting the disk and cd to 1 ide cable, and test on both ide connectors (one may be bad/good) - mind the jumpering !
What was the final resolution ?


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