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Bios issue?

Hello,
I have a dell optiplex gx 260, it has a cd-rom, p4, and 2gb of ram. About a month ago the user plugged his heater into the power outlet used by the machine, resulting in blowing a fuse. The machine was turned off as a result. Upon booting up the cd-rom is no longer seen by the computer, in the bios it is listed as unspeified device or unknown. Well yesterday the hd crashed, can this be the result of a bad bios, if so any place to give detailed instructions on flashing the bios? If there are any other ideas that would be a wonderful help as well.

Thank you
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jasonpiper01
Asked:
jasonpiper01
1 Solution
 
Will SzymkowskiSenior Solution ArchitectCommented:
Here is an artical that will guide you through Flashing your BIOS.
http://www.qdigrp.com/qdisite/eng/support/f_BIOS_f.htm

Here is the link to the optiplex GX260 most recent BIOS upgrade.
http://search.dell.com/results.aspx?spf=OptiPlex&ssysid=PLX_PNT_P4_GX260&ssysn=GX260&s=gen&c=ca&l=en&ira=False&cat=sup&subcat=dyd&rf=all&nk=t&p=3&qmp=12&sort=K&snpsd=A&~srd=False&ipsys=False&advsrch=False

Another thing you might want to try is, see if another CD ROM drive will work in the computer.
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SysExpertCommented:
I would suspect it is NOT a BIOS issue, more likely  the IDE controller is going bad due to the power outage.

I would check another CDROM drive, and run the HD vendor tests on the Drive.

It is possible that both were damaged during the outage, and simply need to be replaced.

I hope this helps !
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notbhavnCommented:
Going from the angle where your HD crashed...what indication do you have that the HD is bad?  Every time I have seen a BIOS fail, you just wouldn't lose a device, it would appear to much more severe.  It is possible that you may need to reset the configuration (reset the CMOS) and the MB may again recognize the devices ( try this http://home.comcast.net/~soundguy1/cmos.html ).  If that didn't work, then It would seem to me that both of your devices are PATA and are both hooked up via IDE (primary and secondary).  Jason, I think you blew the IDE controller and not the devices (though still possible and should be checked in a separate machine).  If you check the devices in another machine and they look good, then you CAN purchase a separate IDE PCI controller ( http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&Description=IDE%20controller&bop=And&Order=RATING ) if you like, but every time I have had a board that did this, it wasn't long till I finally just fails and I end up just replacing the MB.  I hope resetting the CMOS fixes your problem.  Write back and let us know if either suggestion works for you.  Take care.
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notbhavnCommented:
SysExpert, I didn't see your post before I wrote my post but I'm glad to see we are on the same page :)
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SysExpertCommented:
Not a problem.

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nobusCommented:
here the diags, pick the one needed :
http://www.hitachigst.com/hdd/support/download.htm                  Drive Fitness Test
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diagnostic Fujitsu
http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm            Samsung
http://support.wdc.com/download/#diagutils                        Western Digital
http://www.hgst.com/hdd/support/download.htm#DFT                  IBM & Hitachi             http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Downloads&vgnextoid=51e092db8a13d010VgnVCM100000dd04090aRCRD  Seagate & Maxtor

alternatively, you can run some tests :
http://www.pc-doctor.com/                                    PC doctor
http://www.passmark.com/download/index.htm                        Burnin test
www.tufftest.com/tt01-lite.htm                        free      TuffTest lite

as said, i never heard of a bios causing such weird things, but a failed hardware, like ide controller can cause it.
you can also test by connecting the disk and cd to 1 ide cable, and test on both ide connectors (one may be bad/good) - mind the jumpering !
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SysExpertCommented:
What was the final resolution ?

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