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ibqti

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HELP PLEASE>>>CANNOT ACCESS THE INTERNET.

Here's my network setup. We have 10 pcs connected to the one server via switches, and we have a comcast  modem/router.

We cannot access the internet, so I contacted comcast and they said that the modem was online, and that the issue lies with us. What could be the problem if its not the router? the switch?

When we did a trace route to google.com it time out as well.
thanks
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NetAdmin2436
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Have you rebooted the switch and server?
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You haven't told us where the modem is connected in the system.  That's important information if someone is to help.

You mention a router but again don't describe where it is in the system.
Is the server the router?

Glad you got that figured out, thanks for the points.