Blackberry - Task sync to Outlook - Strange future dates

Posted on 2007-08-08
Last Modified: 2013-11-05
When I sync my Blackberry to Outlook 2003, it keeps on changing task due dates of "None" to dates such as "Wed 9/2/2933".  If I change them back to "None" in Outlook, it syncs the first time correctly.  If I sync it again, it changes all the due dates back to "Wed 9/2/2933".  If I go into the tasks on the Blackberry they all show due dates of "none".

I saw another post out here that said make sure the Date/Time on the Blackberry is set to get the data from the network.  I changed it to that, and I'm still having the issue.

Any ideas on this one?
Question by:gunschee
    LVL 27

    Expert Comment

    Have you updated your BlackBerry Desktop Manager to the latest version? I know there was a release a few months back that dealt with the new DST. Also, if your account uses the BlackBerry Exchange Server, you may want to have your account reloaded. Basically, this means your account is removed and then readded. I have seen this clear up quite a few issues.
    LVL 28

    Expert Comment

    My guess it's that it's the maximum date possible which normally should be interpreted as "none". Why it's shifting to the date escapes me though

    Author Comment

    Yeah, it has the latest and greatest of all patches including the DST patch.  I haven't tried deleting and readding from the server though.  I'll give that a whirl.
    LVL 63

    Expert Comment

    I would also see if there is a firware updaet for your BB device.

    Did this always happen ?
    What has changed ?

    I hope this helps !

    Author Comment

    I also have the latest firmware.  I can't really say when it starting happening, but it's currently happening to one other person in the office and they have an 8800.

    I want to say mine probably starting happening when I got the 8700c at the beginning of this year.
    LVL 63

    Accepted Solution

    1) i would test on a different machine.

    If possible wipe the BB device beforehand
    2) Test using a different user profile- make sure that it has Local Admin rights.

    I hope this helps !
    LVL 10

    Expert Comment

    If you are on a BES server resend the Service book to that user.  The firmware would be a good idea as others have mentioned.

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