[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Another 5.7.1 You do not have permission to send to this recipient error

Posted on 2007-08-08
2
Medium Priority
?
304 Views
Last Modified: 2013-11-05
We're running Exchange 2003 SP2. GFI MailEssentials v12 as spam filter.

A user from an outside company is unable to send a message to a specific user within our domain. They are able to send messages to other accounts in our domain. Other users at the same outside company can send a message to the original intended recipient.  Messages come in fine to other accounts and show up in the logs. The outside account has been added to GFI whitelist and outlook safe sender list. No joy.  Exchange sender, recipient and connection filtering enabled. The outside account is not blocked on our exchange server that I can find.

The bounce message generated from the sending mail server:
bigwig@ourdomain.com on 8/8/2007 1:49 PM
>             You do not have permission to send to this recipient.  For
> assistance, contact your system administrator.
>             <their.internal.mail.server.com #5.7.1 smtp;550 5.7.1
> Requested action not taken: message refused

Any help is greatly appreciated.
0
Comment
Question by:gregmeadors
2 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 750 total points
ID: 19658330
The message means what it says - the message was refused.
Has the sender showed that it is your server that is rejecting the message?
Do connections from their server show in your logs? Have you used GFI to see whether it is logging the rejection?

Simon.
0
 

Author Comment

by:gregmeadors
ID: 19658483
Thanks for the reply.
GFI does not log the rejection but does log other messages from the sender to other accounts in our domain.  I see in the smtp log xexch50 - 504 followed sometimes by bdat -250.  I'm not clear why this occurs only with the two accounts -- other accounts on the two domains send and receive fine.
0

Featured Post

Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month17 days, 22 hours left to enroll

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question