i have a exchange 2003 and a blackberry enterpriose server. we have one user right now. the user has been working great, but today around 7:00 am sending and recieving stopped working on his blackberry. i went into the event log and saw this event.
source blackberry messaging A
event id 40578
decription cdo helper 00d20a28- worker thread 000001be0 not responding calling processreqrespfromapi
i restarted all the blackberry services and it started working. how can I find out why it stopped in teh first place and maker sure it does not do it again