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caw01Flag for United States of America

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Added 2nd Exch 2003 svr, cannot add users to Blackberry Ent. Server

Hello,

I have added a second exchange server to our network.  I moved a user's mailbox over to it, and am now trying to setup his Blackberry services on our BES server.

However when I try to add the user, it just says his mailbox has been moved or deleted.  Is there something special that needs to be done to make the BES read the second exchange server?  Shouldn't it just follow the user properties in AD?
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mass2612
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duffman76

It sounds like the move did not replicate to your GAL.  The BES uses the GAL/AD information in order to determine where the person is at when you add them.  If they were an existing user do a reload user and that should fix it.  You can do this by right clicking their name and choosing reload user in 4.1 sp2 or find reload user under the menus to the right in 4.1
Within Exchange System manager you need to ensure that the server level permissions allow BESadmin to "Send As, Receive As and Administer Information Store".
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ASKER

Send As function...  Is that a server level setting or global?  If it global then it is already set.  I will see if I can find that.
It is a server level setting on your mailbox store.  I am sure you already found that by now though.