Outlook 2003 fails with "The operation failed. An object could not be found."

Posted on 2007-08-08
Last Modified: 2010-05-18
Outlook 2003, connected to an exchange server, no longer works.  I get an error: "The operation failed. An object could not be found,"  and Outlook seems to use a lot of CPU cycles - sometimes over 90%.  I rebuilt the profile as suggested in a MSKB article.

Also, Outlook has been configured to use a form in the Exchange 2005 Organizational Forms Library (using FormsAdmin - see MSKB 241235). When I tell it to no longer use that form, Outlook works fine.  However, others in the office use the same form with no problem.

Any ideas?
Question by:d_burba
    LVL 5

    Accepted Solution

    This is just a thought, but give it a try:
    From within Outlook click on Tools, then Options
    Click on Other, Advanced Options, Custom Forms, Manage Forms
    Remove any personal forms
    Click Clear Cache
    Click Clear Cache again (for good measure)
    Close everything, and make sure Outlook is closed completely.
    Restart Outlook and see if it can now use the form.

    Author Comment

    You were right on!  Thank you.
    LVL 5

    Expert Comment

    You are welcome.  I keep this as an FAQ on my internal website, since it is not an uncommon occurance for locally cached forms to become corrupt.



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