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Downsides to VOIP.

Posted on 2007-08-08
Medium Priority
Last Modified: 2013-12-14
I have a deticated DSL that I am thinking of adding VOIP.  What I would like to know is what are the downsides to moving from phone line to VOIP if any?

Question by:Richard Comito
LVL 97

Accepted Solution

Lee W, MVP earned 2000 total points
ID: 19659897
Think about it... how often has your phone line gone done?

Now... how often has your internet connection gone down?

When the power goes out, which is on and which isn't?

If you're like most people, I think you'll find the biggest problem with VoIP is reliability.  The POTS (Plain old telephone system) tends to stay on in power outages and in general, RARELY goes out.  But your internet connection can fail for any number of reasons - power outage, DSL outage, etc.

The second biggest disadvantage is quality.  SOME people can tell the difference (I cannot).  

The last major issue I have with VOIP is that is has problems with data calls - Fax, Modem, Alarm system type stuff.  Those systems don't work well with VOIP in general.  At least as of a year ago.  Some companies may say you won't have a problem, but my Vonage faxing is still 50/50 at best (roughly half the time I try the fax fails with a message "poor line quality").

The advantages include portability - I've moved 3 times since I got my Vonage line 4 years ago and never had to worry about my number - indeed, once I took it to work.  In addition, you get a flat fee for all your services and calling.  Plus you may get some features that you can't have with a regular phone - such as getting your voice mail in your e-mail.

In addition, you may be able to get additional phone numbers in other areas - I have one in NYC area and one on Long Island.

Author Comment

by:Richard Comito
ID: 19660002
Hey leew,

Thanks.  I live in LA and know this issue of the power going down and yes I could still use the phone, but with that said I could still use my cell phone as well.  But not to say in an earthquake that that would still be the case.  I am not using my phone for any data calls.  My main goal is to save some money.  60+ for just the phone is getting to be a little much.  You have given me some things to consider.


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