No Startmenu bar, background, just a black screen with an Windows Explorer pane open
Posted on 2007-08-09
I needed to install Norton Antivirus 2007 for a friend's laptop today - HP Pavilion 9417 or whatever it is.. I downloaded this keygen file separtely, as there was already a 60 day trial of Norton Antivirus...
The keygen file gave me some runtime error that I cannot remember, so I gave up. And then I tried downloading another keygen file on my own laptop, same error. So I rebooted my friends computer, and here are the symptoms :
As it boots up, it opens one lone window - a Windows Explorer pane that shows the last open directory I had since the last shutdown. ANd nothing else. No start menu bar, no background, none of teh desktop icons, NOTHING. I can run the task list, however, by hitting ctrl alt del, and I can reboot the system etc.
And then, when I re-booted my own laptop, which is an HP Pavilion 9205 (hence a slightly older model than my friend's, but still the same thing more or less) I have the same symptoms. So it must be from the keygen.exe file I ran on both computers that gave me errors...
Here's some things I tried :
System Restore - It doesn't show any restore points. Unbelievable - this must be the virus that wiped it out somehow? I just had my own system set up about 2 weeks ago after a full recovery using the factory recovery disk, and never turned off restore so there should be restore points.
Tried rebooting in safe mode and re-booting again in regular mode - still teh same thing. Just the 1 windows explorer pane shows, nothing more...