Martyn Kenyon
asked on
Outlook closes as soon as it starts
When I start Outllok 2007 I get a message bubble in the system tray saying"A data file did not close properly last time it was used and is being checked for errors".
Then outlook opens and after a few seconds closes
It creates the following in event viewer:
The content source <mapi://{s-1-5-21-20366705 4-20634142 39-6955052 44-1000}/> cannot be accessed.
Context: Windows Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (0x80041206)
The XML view of this is:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Se arch" Guid="{CA4E628D-8567-4896- AB6B-835B2 21F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="32768">3036</E ventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2007-08-09T08: 43:58.000Z " />
<EventRecordID>13212</Even tRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan nel>
<Computer>Isense01</Comput er>
<Security />
</System>
- <EventData>
<Data Name="ExtraInfo">Context: Windows Application, SystemIndex Catalog Details: A server error occurred. Check that the server is available. (0x80041206)</Data>
<Data Name="URL">mapi://{s-1-5-2 1-20366705 4-20634142 39-6955052 44-1000}/< /Data>
</EventData>
</Event>
I've tried creating a new profile at start-up with no email, but I still get the same failure.
My normal profile connects to an exchange mailbox on my ISP. OUltook on my other PC connects to this as normal.
Then outlook opens and after a few seconds closes
It creates the following in event viewer:
The content source <mapi://{s-1-5-21-20366705
Context: Windows Application, SystemIndex Catalog
Details:
A server error occurred. Check that the server is available. (0x80041206)
The XML view of this is:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Se
<EventID Qualifiers="32768">3036</E
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2007-08-09T08:
<EventRecordID>13212</Even
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan
<Computer>Isense01</Comput
<Security />
</System>
- <EventData>
<Data Name="ExtraInfo">Context: Windows Application, SystemIndex Catalog Details: A server error occurred. Check that the server is available. (0x80041206)</Data>
<Data Name="URL">mapi://{s-1-5-2
</EventData>
</Event>
I've tried creating a new profile at start-up with no email, but I still get the same failure.
My normal profile connects to an exchange mailbox on my ISP. OUltook on my other PC connects to this as normal.
Start->Run, type Outlook /safe
ASKER
I can run in safe mode with this, but it does not stop the fault when I then run again. I've tried rebuilding the Windows search index and I've tried reapiriung the Office 2007 installation, but still get the fault.
ASKER
The only way I managed to resolve the problem myself was to reinstall Vista and start again!
ASKER CERTIFIED SOLUTION
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