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Outlook 2003 Error Message

Hi

I use/support Microsoft Outlook 2003 on a local network. Several of my users are having troubles playing "message.wav" files within attachments in Outlook 2003.  The error message that the users receive says "Can't create file"  Any suggestions on how to troubleshoot this issue?  Thanks.
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scottfromop
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scottfromop
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1 Solution
 
chuckyhCommented:
your Outlook Temp folder may be full.
Close outlook and Delete the files and folders in Temp in Documents and settings/username/local
and then reopen outlook.
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chuckyhCommented:
Delete the Temp internet files too..
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war1Commented:
Greetings scottfromop !

You Outlook cache file may be full.  Do a search for OLKxx folder and delete its content.  xx refers to random set of numbers.  OLK folder is difficult to find. Follow this procedure to navigate to it
http://www.howto-outlook.com/faq/securetemp.htm

Best wishes, war1
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