Sent date wrong in blackberry recieved emails.

Posted on 2007-08-09
Medium Priority
Last Modified: 2013-12-05
The date inside emails is wrong. When I look at the list of emails they are correctly displayed according to date. when I open an email the date sent is wrong. for instance on august 7 2007 (08-07-2007) the blackberry displayed the date sent as July 8 2007 (07-08-2007), on 08-08-2007 the date displayed properly. Today August 9 2007 the date sent is being displayed as Sept 8 2007 (09-08-2007) it is as if the numbered date is being interprated as Euro dd/mm/yyyy and then being converted to the wrong long date.
The blackberry 8703e  is running platform and set to Eastern time zone GMT -5.  It is configured to pull email from an exchange server 5.5 OWA page.
the OWA server is also in the Eastern time zone GMT -5 (windows server 2000 sp 4 )
The Exchange server is in the Eastern time zone GMT -5 ( windows server 2000 sp 4, Exchange server 5.5 sp 4)
The Outlook client isn in the Eastern Time zone GMT -5 (windows xp sp2 running ms office 2002.

I have change the way all OS's to handle the short date from m/d/yyyy to mm/dd/yyyy  NO CHANGE.
I have spoken to Verzion level 1, 2 and 3 tech support as well as RIM tech support.
 We have wiped the blackberry clean and set up again NO Change.
There has to be some setting somewhere that I have missed. but I am out of idea's.

Also there are two of these devices that recieve email in this manner and both have the same date format issue.
Question by:sredmond
1 Comment
LVL 63

Accepted Solution

SysExpert earned 2000 total points
ID: 19662648
I would check the international  settings. make sure they are all set to the same country on the servers and the BB device, and on the BB desktop manager computer if one is used.

I hope this helps !

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