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Symantec Backup Exec Snapshot Error

Symantec Backup Exec is newly installed in Windows 2003 R2 Server, I checked the log of each backup job and got this error:

Backup - MyServerName
V-79-57344-34110 - AOFO: Initialization Failure on: "\\MyServerName\D:". Advance Open File Option used: Symanted Volume Snapshot Provider (VSP).
Snapshot provder error (0xE0008523).

Need help, thanks.
1 Solution
There are articles on the veritas web site that go in detail about why the AOFO fails.  I recall that diskspace and "disk quiet time" can be issues.  http://www.symantec.com/enterprise/support/knowledge_base.jsp?SearchTerm=advanced+open+file&pid=15047&content=ATGsrch&searchText=advanced+open+file&ATGb=Search+Now

However, a good option is to also enable Windows Shadow Copy on each volume.  Simply right click on your C drive, properties, Shadow Copy tab.  This gives the software two options of advanced open file technology to chose from.  Read a little about this feature before you do it.  http://www.microsoft.com/windowsserver2003/techinfo/overview/scr.mspx
Iamthecreator OMAdministrateur Systeme et ReseauxCommented:
select the option to Automatically select Snapshot provider and try and use VSS.
if VSS fails to snap the volume then we have an issue with the Volume.
Also select the option to PROCESS ONE LOGICAL VOLUME AT A TIME and make sue that you have enough disk space.

When a job is submitted for backup with Advanced Open File selected, a snapshot of
each volume is created, providing a point-in-time record of the data. When creating a
snapshot, Backup Exec uses advanced snapshot technologies to momentarily suspend
write activity to a volume so that a snapshot of the volume can be created.
If the files selected for backup reside on more than one volume, by default Backup Exec
creates a snapshot for each volume that contains data to be backed up. For example, if
the data to be backed up resides on a single volume, a single snapshot is created. If data
resides on four volumes, four snapshots are created. After creating a snapshot, the data
is backed up from the snapshots, and then the snapshots are deleted.

During the backup, files can be open and data can be changed. Depending on the
snapshot provider that you are using, open files are handled using different methods.

For details on how the Symantec Volume Snapshot Provider handles open files during a
backup, see Best practices for using the Symantec Volume Snapshot Provider on
page 856.

Dowload the admin guide from the link mentioned below if you do not have it already


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