cannot view MS Office Documents in IE6

Posted on 2007-08-09
Last Modified: 2008-01-09
Currently there is a system running Microsoft 2000, Office 2000 and IE6 sp1.  When the user tries to view a link with an office document nothing shows up.  No error message just the little broke icon in the upper left hand corner.  

Actions taken so far:

Verified that the link does work and is viewable from another system set up the same.
Installed any missed Microsoft updates (not IE7)
In IE folder options  file types  doc  advanced button  and checked confirm open after download and browse in same window
In Regedit  Hkey_current_user\software\microsoft\windows\internetsettings  new DWord value  name TruncateFileName then modify to 1
Verified that the IE setting allowed java and active x

Any other suggestions?
Question by:dhrhelp
    LVL 10

    Accepted Solution

    Did you  made a virus check?
    LVL 10

    Expert Comment

    or some malware??

    Author Comment

    yes and yes
    LVL 10

    Expert Comment

    read You cannot open Office files in Internet Explorer
    LVL 10

    Assisted Solution


    You cannot open Office files in Internet Explorer

    Author Comment

    this step is in the discription of the issue 1. Click Start, click Run, type regedit, and then click OK.  
    2. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\Internet Settings\
    3. On the Edit menu, point to New, and then click DWORD value.
    4. Type TruncateFileName, and then press ENTER.  
    5. On the Edit menu, click Modify.  
    6. Type 1, and then click OK.  
    this was tried


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