zenworksb
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blackberry contact address book
i have a user that bought a blackberry and he had all his contacts from his treo imprted into his phone. we are going to connect this to our blackberry server. how do i SET this up so it keeps all his info?
ASKER
we do not have any desktop managers installed so I should have him install desktop manager and then syc teh contacts to the groupwise address book?
You said that the contacts are already in the BB Device.
The BB desktop software allows you to backup most of the data in the BB device.
No need to sync with groupwise.
I hope this helps !
The BB desktop software allows you to backup most of the data in the BB device.
No need to sync with groupwise.
I hope this helps !
Just activate the Blackberry on the BES "without" wiping the device and the contacts on the deivce will be synced to the server.
ASKER
i have this user trying to activate his blackberry and it runs for about 10 minutes and fails is it trying to sync the address book up to the server is tat why it is failing
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Use the latest , version 4.2 SP2
The contacts should remain as long as you do not oerwrite the info accidentally.
I hope this helps !