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Cannot view events on scheduling tab.

Posted on 2007-08-09
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Last Modified: 2010-05-18
I have some users who have Outlook 2003 calendars. They are sharing their calendars out with other users. The other users can see the calendar and view all of the events. However, when going to the scheduling tab, they cannot see the persons events in the time line. It basicall shows them to be available in the scheduling tab, but if you go back to their calendar, they have many appointments. Can someone tell me why one could view and access a calendar, but cannot see anything on the scheduling tab?

Thanks
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Question by:cmoerbe
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Expert Comment

by:aissim
ID: 19665025
It's possible their free/busy information has been corrupted.

You can try (on the machine of the person who's scheduling isn't showing correctly), closing Outlook and then starting it from the run line with the following:

outlook /cleanfreebusy

This basically regenerates their free/busy info in Exchange.
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Author Comment

by:cmoerbe
ID: 19731097
I ran the freebusy fix, but it did not work. Still shows unable to obtain free/busy info in the scheduling. I also ran the mfcmapi fix on his mailbox, but it did not work either. I still cannot see his free/busy information. I also tried granting myself access to his calendar, but it still shows unavailable.

Please advise
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Author Comment

by:cmoerbe
ID: 19783725
I have an update to this problem, so maby it will be able to help. I have noticed that if I log into anyone of the mailboxes that I cannot view their free/busy schedule using the problem users credentials, they can see the free busy for the other problem users. It seems their able to see everything fine, but nobody outside of them can. Does this make sense?
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Accepted Solution

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cmoerbe earned 0 total points
ID: 19800243
I figured out a solution to the problem. What I did was replicate the free/busy folder to another Exchange server we have. I suppose this synchronized the free/busy data and now I am able to view everyones information when scheduling Go ME !!! :-)
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LVL 19

Expert Comment

by:aissim
ID: 19834120
Yeah you! =) Thanks for the update.....make sure you request your points be refunded
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