so a client gets SBS. and you tell them it can get incoming faxes fine, they can fax from their desktop, etc. what about faxing a pre-printed page though? something they would drop into their old fax machine and enter the phone number.. You could still keep the fax machine, but if it's on the same line as the SBS server receiving / sending, it could start to dial out when the SBS is getting / sending an fax and cause problems. DO you play the odds? Do you tell them to get another line for just outgoing faxes from the old fax machine? Do you have them get / use a scanner to scan the document as a pdf, then send to the fax print of SBS? Lots more steps that last way.