can NOT load XP

i have a dell XPS 400 that i want to reinstall windows XP. I put windows CD in it ask press any key to boot to CD, starts loading then get to the screen and ask press enter to load windows, press R to repair. nothing works at this point, not R, not enter, not ESC. look in bios usb is enabled. PC only has usb ports no ps/2
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jeffsteffyAsked:
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Alan HendersonRetired marine engineerCommented:
Use the free Darik's Boot and Nuke to wipe the hard drive.

http://dban.sourceforge.net/
Create a boot floppy or CD.

Wipe discs. This takes 2 or 3 hours, depending on the size of the disc.
Then install XP

Alan.
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PUNKYCommented:
Also, press F2 to access bios, and make sure system detects hard drives and other devices correctly, also the boot sequence should be default.
Do not attach any external devices such as USB during installation in order to avoid confusion.
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jeffsteffyAuthor Commented:
not able to download from there, get popup connection to server was reset then stops
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jeffsteffyAuthor Commented:
keyboard and mouse are only usb devices...
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SysExpertCommented:
If the hard drive s flakey, it may not detect any XP OS.

1) Run the vendor's diag program on the hard drive to test it.


http://www.hitachigst.com/hdd/support/download.htm               Drive Fitness Test
http://www.maxtor.com/en/support/products/index.htm               Maxtor & Quantum
http://www.fcpa.fujitsu.com/support/hard-drives/software_utilities.html#diagnostic Fujitsu
http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm     Samsung
http://www.seagate.com/support/seatools/index.html               Seagate
http://support.wdc.com/download/#diagutils                    Western Digital
http://www.hgst.com/hdd/support/download.htm             IBM & Hitachi  DFT

you can also boot from a knoppix cd, to be sure the hard is still ok :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V4.0.2CD-2005-09-23-EN.iso


2) If it is OK, then it may have a damaged partition that needs to be recovered.

I hope this helps !
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Alan HendersonRetired marine engineerCommented:
This link still works for me:
http://dban.sourceforge.net/
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starmonkeyCommented:
Check to make sure legacy USB is enabled in BIOS, or it can't see the input devices
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SysExpertCommented:
bootdisk.com has some fast Disk erasers, but remember that you Lose all Data.

I hope this helps !
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SysExpertCommented:
So what was your final resolution to get this working ?

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jeffsteffyAuthor Commented:
run the hard drive ulittly, drive is bad. the hard drive was installed upside down so all dust was falling into slots...two years wroth of dust. got a new hard drive and install windows with no problems...

thanks
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