SMS Remote Tools - Randomly asked for credentials when Remote Control is launched
Posted on 2007-08-09
Greetings all -
Here's the situation... on some of the machines in my domain, and it appears at this point to be random, I am randomly asked for logon credentials when trying to use the Remote Control feature within the SMS Remote Tools client. On most of my machines, I am not asked for credentials, as I shouldn't be.
When I launch the Remote Tools and I click the "Remote Control" button, the proper behavior would be to immediately display the "A user is trying to control your computer ... yada yada" message to the user asking him/her for permission. Instead, sometimes I get a logon prompt box. If I enter the local administrator account and the correct password on that machine, it doesn't work - it simply throws me out. If I try to use my standard Domain Users credentials, it still doesn't work. But if I use my Domain Admin credentials, it does seem to work.
I'm wondering why on some machines it asks me for credentials and on others not... it used to never do this and oddly, seems to be getting more frequent.
Anyone have any input? Know of any special requirements for the local group memberships on the machine being controlled? I'm all ears.