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Microsoft, Office, Enterprise Edition 2007, Outlook Questions

Posted on 2007-08-09
Medium Priority
Last Modified: 2013-11-05
I have 2007 Enterprise Edition of Office installed at work and we have NO computer support.  I have an IMAP connection to our email service (fusemail.com). I use this service to collect several email boxes.  I sort them in folders and this all works well with IMAP and Outlook 2007.  The problem is I would like to reply with the address the email was sent to instead of using the default.  I would also like to select which account I send from with new messages.  On fusemail I have mail aliases, pop boxes, etc setup.  How can I do this in Outlook 2007 with a single IMAP account??
Question by:savone
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LVL 58

Expert Comment

ID: 19668504
Let me check I've understood your question: you have a mailbox you check with IMAP, with lots of other email addresses forwarding into that box. You would like to be able to send replies using the email address the message was sent with, not the address in the IMAP configuration?

If so, then what you need is a dummy POP3 account. The accepted solution here describes how to do that: http:Q_22563275.html#a19063164 Basically, it's a POP3 account which checks a non-existant mailbox, yet you can still send mail through it. You set the outgoing SMTP to the same as your IMAP account, using all the same authentication, yet just change the email address which appears on emails sent from it.

Then, when you send a message or reply to one, an "Accounts" option will appear below the Send button (in Outlook 2007) where you pick the account you want to send through. (Make sure you name them appropriately otherwise you'll get strange names that you can't make head or tails of...)
LVL 23

Author Comment

ID: 19670484
Ok so far I follow you and I have tried that.  The only problem is when I reply to a message I have to set the account eveytime otherwise it comes from my default account.  With the amount of email I send this will not be easy.  Also, how to I stop the new dummy pop account from looking for mail?  I dont see the settings you describe in that other post.

LVL 58

Accepted Solution

tigermatt earned 1500 total points
ID: 19671156
Sadly, because you have it arriving into one mailbox, Outlook thinks that it downloaded the message using your IMAP account, so that's the account it uses to reply. Without setting up different mailboxes for every email alias you have, it's not going to be possible to force outlook to reply with the address the mail came in with.

To stop Outlook trying to receive from the dummy POP3 account, you'll need to change the Send/Receive settings. In 2003, I do it as follows. I'm sure it's similar for 2007. In the main window, go to Tools > Send/Receive > Send/Receive Settings > Define Send/Receive Groups. Select the group "All Accounts", press Edit, in turn pick all the dummy accounts down the left and untick "Receive mail items" in the main screen. OK out.


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