The supplied credentials could not be validated
Posted on 2007-08-10
We have recently installed a new Citrix Presentation Server 4.5 on a Windows 2003 box and cannot login to the web interface with user credentials. It gives the following error:
The supplied credentials could not be validated. Either they are incorrect, or there is a problem with the authentication system. Try again, or contact your help desk or system administrator for help.
We can login with the domain admin, and any user added to the local admin group, but domain users do not seem to have permissions to login. We dont really want to give them local admin rights on the server!
I have seen a few threads about this, some concerened with xml ports and the like - I have tried those and they dont seem to help - I am pretty sure its a permissions error with either Windows or Citrix, but cant seem to find out what exactly.
Thanks in advance