Can't make changes to previously accepted appointments (or reoccuring) on Blackberry

Posted on 2007-08-10
Medium Priority
Last Modified: 2008-01-09
I am in need of assistance with a Blackberry issue that was presented to our team yesterday by one of our Blackberry users. She is currently running on a Blackberry 8700 on Cingular\AT&T network (Blackberry version 4.1, platform version: 2.0) BES version Her question is that she can accept any new meeting requests on her blackberry with no problem. However she is unable to make any changes to any older appointments be it a reoccuring meetings or an appointment that is coming up that she accepted in the past. For instance she receives a new reoccuring appointment and she accepts it on her blackberry. Now she views her calendar and one of the occurences she is not able to attend so she wants to update that appointment on her blackberry and notify the organizer that she will not be able to attend this meeting today. There isn't any option to complete this action on the blackberry. She can delete the appointment. I have tested this on several different models of blackberries on different carriers and I am not able to do this. She swears this was able to be completed in the past but is now not able to. I have tried to search on Blackberry's site and I am unable to find any resolution to this because I don't think this can be done.

I even changed the option in Outlook that does not automatically delete the original meeting request, hoping that if that email stayed in her inbox she would be able to reopen that email and either accept it, decline or set it as tentative. But this was unsuccessful. If anyone has any ideas it would be greatly appreciated.
Question by:tonyenor
  • 3
LVL 63

Accepted Solution

SysExpert earned 375 total points
ID: 19670138
1)Is anyone else able to do this ?

If not, then I do not think it is an option. It probably needs to be done on the email client.

I hope this helps !
LVL 10

Assisted Solution

duffman76 earned 375 total points
ID: 19670185
This is a blackberry annoyance.  Once you accept the meeting you cannot decline it from the blackberry.  The only thing you can do is delete it from your calendar but it will not notify the organizer.  

Author Comment

ID: 19670375
I haven't seen this done and that is why I tried it on different blackberrys with the hope that it may have been a limitation on her blackberry. But none of us can complete this. So I am going to assume that this is not able to be completed and advise her. I was just going off her informing us that she was able to do this in the past which is what I can't understand.

I wlll inform her that she will need to make all changes in Outlook. Thanks

How do I spilt the points?

Author Comment

ID: 19670389
I figured it out. Thank you both for your prompt response.

Author Comment

ID: 19670394
Let me rephrase that I was able to figure out how to spilt the points not figure out this problem. :-) Thanks.

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The latest Citrix Receiver has been released (May 2010) and is finally available for BlackBerry devices, version 1.0. Once installed, BB users can access Citrix applications from their device, on any* mobile network or WiFi connection. This is cu…
The new PlayBook may not be the hottest selling tablet out there and may not be breaking much in the way of new ground but, for the committed BlackBerry users, it allows them to keep pace with a fast-moving industry. Much of the interface is familia…
With just a little bit of  SQL and VBA, many doors open to cool things like synchronize a list box to display data relevant to other information on a form.  If you have never written code or looked at an SQL statement before, no problem! ...  give i…
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question