Can't make changes to previously accepted appointments (or reoccuring) on Blackberry

Posted on 2007-08-10
Last Modified: 2008-01-09
I am in need of assistance with a Blackberry issue that was presented to our team yesterday by one of our Blackberry users. She is currently running on a Blackberry 8700 on Cingular\AT&T network (Blackberry version 4.1, platform version: 2.0) BES version Her question is that she can accept any new meeting requests on her blackberry with no problem. However she is unable to make any changes to any older appointments be it a reoccuring meetings or an appointment that is coming up that she accepted in the past. For instance she receives a new reoccuring appointment and she accepts it on her blackberry. Now she views her calendar and one of the occurences she is not able to attend so she wants to update that appointment on her blackberry and notify the organizer that she will not be able to attend this meeting today. There isn't any option to complete this action on the blackberry. She can delete the appointment. I have tested this on several different models of blackberries on different carriers and I am not able to do this. She swears this was able to be completed in the past but is now not able to. I have tried to search on Blackberry's site and I am unable to find any resolution to this because I don't think this can be done.

I even changed the option in Outlook that does not automatically delete the original meeting request, hoping that if that email stayed in her inbox she would be able to reopen that email and either accept it, decline or set it as tentative. But this was unsuccessful. If anyone has any ideas it would be greatly appreciated.
Question by:tonyenor
    LVL 63

    Accepted Solution

    1)Is anyone else able to do this ?

    If not, then I do not think it is an option. It probably needs to be done on the email client.

    I hope this helps !
    LVL 10

    Assisted Solution

    This is a blackberry annoyance.  Once you accept the meeting you cannot decline it from the blackberry.  The only thing you can do is delete it from your calendar but it will not notify the organizer.  
    LVL 1

    Author Comment

    I haven't seen this done and that is why I tried it on different blackberrys with the hope that it may have been a limitation on her blackberry. But none of us can complete this. So I am going to assume that this is not able to be completed and advise her. I was just going off her informing us that she was able to do this in the past which is what I can't understand.

    I wlll inform her that she will need to make all changes in Outlook. Thanks

    How do I spilt the points?
    LVL 1

    Author Comment

    I figured it out. Thank you both for your prompt response.
    LVL 1

    Author Comment

    Let me rephrase that I was able to figure out how to spilt the points not figure out this problem. :-) Thanks.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    Suggested Solutions

    The latest Citrix Receiver has been released (May 2010) and is finally available for BlackBerry devices, version 1.0. Once installed, BB users can access Citrix applications from their device, on any* mobile network or WiFi connection. This is cu…
    A little while ago I had a need to reinstall a Blackberry Enterprise server in order to fix a particular problem.  As I did not know the existing certificate password I entered a new one which resulted in the Administration page displaying that it "…
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now