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Excalibur CommunicationsFlag for United Kingdom of Great Britain and Northern Ireland

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OWA log in issues

Ho folks,
I have a client that has most of it's users logging onto to OWA (approx 20). Now when going onto the web address it is popping up with a little windows log in box. I have tried different users accounts yet still cannot log in or get past the log in box.
Any help is much appreciated.
Thanks
Olly
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ATIG
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What did they see before? Forms page or just auth box?

What version of Exchange
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ASKER

It's SBS2003.
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MarkMichael

Hi

Has a new sort of firewall gone in between the server and the web?
Have you attempted using DOMAIN\Username as the format?

If this doesnt help, a little more info on what has changed recently please?
Thanks.
My colleague reset the router this morning, it is a Linksys RV042 which i am not familiar with and as far as i can see i thought it to be a firewall issue on the router as they can send emails but not receive but the router is not as straight forward as others i am familiar with.
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MarkMichael

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You never did answer the question as to what type of prompt the user saw before?