You do not have permission to send to this recipient. Report Generated Internally - Exchange

When an e-mail is sent to a specific external e-mail address (say... the exchange server will bounce back the e-mail.  The e-mail address is valid.  Any e-mail sent to will not send - to anyone else on the TO: or CC: (the message does not leave the server)

The bounce back msg says:
"You do not have permission to send to this recipient.  For assistance, contact your system administrator.

When I track the email in the Tracking Center the message history says:
Report Generated Internally
Report delivered to UserName

Any ideas? Thanks.

Who is Participating?
SembeeConnect With a Mentor Commented:
If no one can send to that account you need to look at the account settings to ensure that it hasn't been changed to stop internal users from sending to it. There are various places that can be, delivery restrictions would be the first place to look.

lindemannfoxAuthor Commented:
This problem seemed to clear up by itself...?  It is working now.  I check the delivery restrictions and they were all default.  So I don't know.  Thanks for the response Simon.  You can delete this question since it will not be that helpful to anyone else.
lindemannfoxAuthor Commented:
I accidentally added it to the knowledge base... sorry.
Rachel FlewellingCommented:
On the contrary, this question IS useful to others.  Many people encounter this problem, then it goes away.  There are many reasons for the "you do not have permission to send to this" message, as shown here,295582,sid43_gci1222337,00.html.  

Fact is, the author didn't find the solution, just as we also cannot find the solution for this random problem that goes away on it's own.  

Just thought I would mention this.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.