sonicwall vpn cleint 3.0

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ASKER

yes, I have a total of 28 people to use sonicwall VPN client 3.0 with XP or 4.0 with Vista and they all connect no problem. i am thinking something is wrong with this one laptop or his DSL modem.

ASKER

also have two site to site VPN tunnels up and running

I suppose he could be running a software or hardware firewall blocking the ESP port. I suggest exporting the connection RCF from a working laptop and asking the user to import this into the client and defacto replace his existing connection document. That way you can exclude any client config issue and focus on networking issue.

Check what software firewall he has got as this is more likely to cause this as a NAT router...

hth

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ASKER

I'll have him chech his settings at home tonight and post back tomorrow. thanks

It will be easier to change the subnet at his end for obvious reasons if this is the cause.

Likely theta you have .1.1 or .0.1 and his is the same, just ask him to change the DHCP range on his Router to be .2.x or above.

hth

sorry of course you have .0.1, dummy me not reading the question again...so check he has different to .0.1 else change it.

All the best

ASKER

i agree we will change it at his home. his Qwest modem must be handing out a 192.168.0.x IP He had same problem on another home PC...i will update the status tomorrow

thanks

ASKER

when he does a ipconfig /all it does not show the gateway...why

What are the rest of the settings?

>>when he does a ipconfig /all it does not show the gateway...why

can you paste the entire output of ipcnofig /all; so we can look at the settings. Also, are you talking about gateway is missing for virtual adapter?

Thank you.

ASKER

yes, his home subnet is the same as this network can i set his Ip address to a differnet range leaving the gateway as 192.168.0.1 which is his qwest modem?

Hi

You need to set his whole IP scope to a different subnet.

Set the modem to 192.168.2.1 and configure the LAN from here. If the modem acts as a DHCP server allow the clients to obtain the scope from the DHCP, if not set static IPs.

He would not be able to have a 2.1 subnet and route via 0.1 gw. But it will not make adifference to his network changing the subnet altogether bar he being able to use the Sonicwall VPN

Job done, let us know if you are having trouble.

atb

ASKER

thanks for the help

Hi jeffsteffy,

I don't think that my solution assisted but think that it is the actual solution; not denying the fact that captainreiss responded to your replies before I could do so.

I would say rather than assisted it would be better to do point split.

What you think!

Thank you.

Hi dpk_wal

did not mean to step on your toes, just happened to be online when he posted.

Very happy with point split.

jeffsteffy, could you expand on why you chose the first post as answer?

atb