Screen Resolution problems that can't be resolved by properties setting
A client brought me her Dell computer stating that her daughter had clicked a button that changed her screen resolution and made the display so big that she could not navigate around the screen. I have attempted to change the resolution via the Desktop Screen Properties. The resolution is at its max and yet the screen only shows a very small amount and I cannot "move" the boxes to respond to the available commands. This is a new one on me and I need some Help determining what setting creat this magnified view and how they can be changed. Any help will be appreciated.
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They may have changed the video card driver or put it in an incompatible mode. If the resolution max is something like 640X480 reload the video card drivers
In addition, the change may have been made on the monitor itself.
Try a different monitor.
I hope this helps !
Try a different monitor.
I hope this helps !
ASKER
I tried safe mode and get the same result. I also tried a different monitor; same result.
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ASKER
I tried to boot using the most recent configuration that worked. I will try a reinstall/repair from my windows disk. Thanks to all for offering advice
that is not the same; try a system restore
Did you try VGA mode
Try uninstalling the monitor in device manager, and or updating the driver; again in device manager.