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Task 'Microsoft Exchange Server' reported error (0x8004010F) - NOT OAB problem

Posted on 2007-08-10
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Recently I started to setup a new Exchange 2003 SP2 server... I've done this before without a hitch, but this time having a strange problem that I can't seem to identify...

I install EX2003SP2 and try to move a mailbox, and whatever mailbox I move stops receiving mail, and in outlook 2003 gives the error "
Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'
"

Any mails sent to this account are bounced back, but I can send just fine...

I've checked the MS articles, and in most cases the OAB seems to be the culprit - it doesn't appear so in this case, for a few reasons... First, the OAB works fine on the original server, and even after following all the recommend OAB solutions I still have no luck... Second, everyone that had OAB issues could still send AND receive email, whereas I cannot...

I'm not real familiar with exchange, but like I said, I've done this process before with no hassles whatsoever... Any ideas?
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Question by:sbumpas
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by:mass2612
ID: 19673953
Hi,

Not a solution but I was just wondering are you able to create a new mailbox on the old server and then try to move that new mailbox to the new server using the move mailbox option?

Ca you post the NDR you are recieving?
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by:sbumpas
ID: 19685041
I am able to create a new mailbox and move it, the new mailbox has the same problem, though...

Interesting note:  the new mailbox doesn't receive the "object not found error" when doing send/receive, but still can only send mail and not receive it...

I'm not sure what you mean by NDR error, but this is a copy of error message that is sent back to people when a mailbox exists on the new server:

Could not deliver the message in the time limit specified.  Please retry or contact your administrator.
            <scpl-ex1.scplnet.lib.il.us #4.4.7>
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by:sbumpas
ID: 19686918
Update:  after sitting for a few hours, the "object not found error" DOES appear... Not sure why it's not there immediately.
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by:mass2612
ID: 19688158
Is the recipient update service experiencing any issues? Can you create a new mailbox on the new server and then send and recieve ok to the new mailbox? The NDR (Non-Delivery Report) is the error message that is recieved when the message fails to be delivered. Is this the full message? Does this occur both internally and externally?

http://msexchangeteam.com/search/SearchResults.aspx?q=rus
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Author Comment

by:sbumpas
ID: 19692693
When I create a new mailbox on that server, it never appears in the storage group - internally, outlook doesn't recognize that user name, and when I try to send an email from hotmail, it just seems to vanish... No error of any kind...

I'm not sure where to check RUS, but in the event viewer, I found this:

Site folder could not be opened for duplicate message deletion on virtual machine SVS-EX1. The error number is 0x8004010f.

Strange that both Outlook and Exchange would report the same error #?
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by:mass2612
ID: 19695992
I very much doubt this but I'd check it anyway - http://support.microsoft.com/kb/908924

Does the mailbox you created on the new server via ADU&C have an SMTP address and the other Exchange attributes added to the account properties? It certainly sounds like your RUS is not working. If RUS has not updated the account you won't be able to logon to the account via outlook or view it in the GAL, etc. All the info you need to troubleshoot RUS is in the link above there are heaps of possibilities and that's one of the reasons RUS is not in Exchange 2007.
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by:sbumpas
ID: 19700281
At this point I'm seriously considering moving to Exchange 2007, especially considering that I just read Exchange 2003 Standard has a mailbox store size of 16gb, and we're already at 11gb... The question, though, is that if I move to Exchange 2007 on a new server, would that fix this problem and enable me to make the migration - or would I need to upgrade to Exchange 2007 on the current server, and then try to migrate?
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mass2612 earned 2000 total points
ID: 19704635
I would not consider upgrading to just fix this issue. An upgrade is a lot more complex than simply running the install so be careful. You can't "upgrade" to 2007 either. You need to install a new server with 64 but hardware running Windows 2003 64 bit.

Its unclear if the upgrade will fix the issue. I would certainly think so but I probably wouldn't consider upgrading whilst experiencing a technical issue. Have you considered contacting MS Support and paying the fee. I think its around $300 but they will work with you through to a resolution.

Exchange 2003 SP2 has a 75GB limit for databases - http://www.msexchange.org/tutorials/Explaining-Database-size-limit-changes-Exchange-2003-Service-Pack-2.html

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