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Assuming this was a new device, did you charge the battery before trying the activation? If so, you may need to contact your vendor for support.
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Assuming this was a new device, did you charge the battery before trying the activation? If so, you may need to contact your vendor for support.

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it says no pin in status on teh blackberry server
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it says no pin in status on teh blackberry server

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Go to Options | Advanced Options | Security on the device and try regenerating a new encryption key. This should work if the account is still on the BES. It this doesn't work, you may have to delete the BES account on the BES and recreate it and then try activating the device again.
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Go to Options | Advanced Options | Security on the device and try regenerating a new encryption key. This should work if the account is still on the BES. It this doesn't work, you may have to delete the BES account on the BES and recreate it and then try activating the device again.

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First since the device failed <br />
you will need to wipe the device<br />
Also if you can .. Have the persons e-mail account open infront you and look to see if the persons e-mail is processing the encryption key correctly<br />
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All else fails.. call your carrier to help trouble shoot. If they cannot help you they will send you to RIM
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First since the device failed
you will need to wipe the device
Also if you can .. Have the persons e-mail account open infront you and look to see if the persons e-mail is processing the encryption key correctly

All else fails.. call your carrier to help trouble shoot. If they cannot help you they will send you to RIM

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i have a user I tried to activate it went about three minutes and failed. what shoudl I do
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i have a user I tried to activate it went about three minutes and failed. what shoudl I do

blackberry activation

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.