Completely scrubbing email from exchange 2003 server

Posted on 2007-08-10
Medium Priority
Last Modified: 2010-04-20
I am a IT consultant for multiple doctor offices.   ONe of my clients called me with wanting to know if the deleted email is scrubbed completely from the server.  I could not give him a good answer so the question is whether deleted email, once it is deleted from the clients deleted folder is completely erased from the server.  If not what would be the recommendations to do this.  I am familiar with most of the workings of exchange server 2003 except this.  The environment for this particular question is Exchange server 2003 in a SBS 2003 scenario that is fully patched and is also running GFI spam filter and Symmantec antivirus

Question by:drjaylp
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LVL 15

Expert Comment

ID: 19673625
No, it isn't scrubbed. Here's the process.
Mail deleted from the inbox goes to the deleted items folder.
Mail deleted from the deleted items folder goes into deleted items retention (you set this on the properties of the store)
Mail deleted/purged from deleted items retention is almost-gone.
To take the next step you tick the box on the properties of the store (again) to scrub empty pages. This takes the step of overwriting the pages that the maintenance programme frees up each night with ones and zeros.

Author Comment

ID: 19673757
I assume you mean the deleted settings in the mailbox store properties.  I have these currently set to 10 days for keeping deleted mail.  Is there another place you were referring to.  Once you let me know I will accept the solution
LVL 15

Accepted Solution

czcdct earned 2000 total points
ID: 19673764
We're on the same wavelength, that's where I was talking about.
LVL 15

Expert Comment

ID: 19673770
Oh, one thing.
There's a tickbox that says not to do the deletion unless the store has been backed up. Either make sure the box is indeed backing up or make sure it's not ticked.

Author Comment

ID: 19673773

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