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Internet security 2006 live update error

Can anyone help me please. I am unable to connect to the live update site or any Symantec sites other than the 1st homepage. I have no problem viewing any other secure sites other than Symantec. I have searched for Hosts as I saw this on a similar problem page but cannot locate it using the search function. I can update manually but am worried that this may be a more serious problem.

Will Szymkowski

Have you tried to do a live update in safemode with networking? Is there an option in the add/remove programs to repair Internet Security? If not, have you tried to uninstall and reinstall the program?

flyingsparky

ASKER

I have tried running live update in safe mode with internet access but no luck. I have also tried uninstalling live update.....no luck. I have tried unsinstalling live update and Internet security 2006..........no luck, so, here I am.

Firstedition0

If you only used Add/Remove programs to uninstall Norton then you probably did not remove it all.
Go to the web site below, choose your version of Norton and follow the instructions
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Ibrahim Bazarwala

Download intelligent updater, it may solve your problem
http://www.tntech.edu/its/news/Virus_Info/IntelligentUpdater/default.htm

flyingsparky

ASKER

Thanks for the help folks. I tried intelligent updater but that didn't work and the link for the clean uninstall will not load on my p.c because its a Symantec site which along with all other Symantec pages appears to be blocked somehow.

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Firstedition0

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flyingsparky

ASKER

Many thanks for all your help. I kind of knew that I had some kind of spyware etc but couldn't find it or delete it. Norton didn't detect it and neither did another on line check.
HOWEVER! House call dd the trick. I now have live update back and an updated Norton.

Thanks again.

Clive.